Our client is a global leader in cybersecurity. Their innovative solutions for consumers, businesses, and governments deliver connected security for data centers, cloud workloads, networks, and endpoints.

With over 6,500 employees in 50 countries and the world’s most advanced global threat research and intelligence, our client enables organizations to secure their connected world.

Position Summary:

The Support Operations Specialist will be responsible for providing general office support to include front desk and administrative support to all visitors and employees to our office in Ottawa, Ontario, Canada.

Duties & Responsibilities:

  • Successful candidate will have a professional demeanor and appearance and be able to maintain a positive rapport with employees as well as Canada and International visitors

  • This role is accountable for the front desk needs including transferring calls that are not routed by the auto attendant and must be able to handle multiple incoming lines

  • Meet and greet all guests and employees that come to visit the office. Assign temporary ID badges as necessary

  • Will assist visitors and traveling employees with coordinating hotel and various travel bookings in addition to handling meeting arrangements

  • Responsible for coordination of onsite meeting planning, along with ordering catering and scheduling conference rooms as needed. Prior experience planning meetings up to 100 participants is highly desired

  • Provide administrative support to executive, finance, HR and legal team

  • Position will support and back up facility team members as needed

  • Act as the liaison with property management company on maintenance requests

  • Responsible for scheduling and following up with vendors on maintenance and repair work

  • Act as back up to facilities with shipping, receiving and distribution of packages using freight carriers

  • Position may support other departments with special projects as needed


  • Minimum of high school diploma.  A college degree is highly preferred

  • Minimum of 5 years’ experience in office administration with a demonstrated history of dependability and punctuality. Must be able to work extended hours on occasion as needed

  • Must be able to produce and originate professional correspondence and be able to function and resolve problematic issues with minimal supervision

  • Candidate should possess proficient computer skills including MS Word, Outlook, Excel and PowerPoint and the ability to multi-task and meet deadlines

  • Responsible for completing other duties as assigned.

  • The ideal candidate will possess a positive, team oriented and “can do” attitude

  • Must be able to lift up to 50lbs

  • Must be able to work extended hours on occasion

To apply for this job email your details to kmarler@marlersearchgroup.com