Job description

As part of our expansive global cloud analytics team, we are in search of a Business Analyst/Product Owner. This role is pivotal in shaping our cloud-based solutions and communicating key content to a variety of stakeholders. Based out of our Ottawa location, you’ll collaborate with our international agile teams, focusing on developing systematic processes and maximizing the potential of Agile tools.

  • User Stories & Backlog Management: Craft clear user stories, acceptance criteria, and backlog items. Work closely with multi-disciplinary teams for refinement and approval.
  • Documentation & Product Artifacts: Develop essential product development artifacts such as use cases, glossary, process flows, and entity relationship diagrams.
  • Agile Collaboration: Participate in Agile ceremonies and liaise with multiple Scrum teams. Effectively utilize Atlassian tools, especially JIRA and Confluence, for requirement management and documentation.
  • Content Presentation: Capably present content and articulate product intricacies to downstream teams, including engineering and 1st level support, ensuring seamless knowledge transfer.
  • Stakeholder Engagement: Coordinate with development, UX, QA, technical writing, and global teams to achieve clear, systematic outcomes.
  • Security & Compliance: Uphold products’ compliance with cloud security protocols, like FedRAMP and SOC2, using a systematic approach.
  • Global Team Coordination: Facilitate effective communication among teams in Dallas, Eindhoven, India, and Canada.


  • Bachelor’s degree in Business, Computer Science, or a related field.
  • 5+ years of experience in a Product Owner, Business Analyst, or similar role with a SaaS product offering focus.
  • Proficiency with Atlassian tools, particularly JIRA and Confluence.
  • Comprehensive understanding of cloud platforms, notably Google Cloud.
  • Excellent communication skills, including presentation skills, with the ability to engage various audiences.
  • Excellent organizational focus and systematic approach to tasks.

Preferred Skills:

  • Professional certification in Product Ownership or Business Analysis.
  • Experience with Monday for project tracking and familiarity with GitHub for development.
  • Previous work in a global cloud-based analytics environment and building SaaS products.
  • Additional knowledge of cloud security or compliance standards beyond FedRAMP and SOC2.

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